PRODUCT CARE & INFORMATION
Get to know the selected piece.
The right product information helps you choose, place and look after the pieces in your project.
From a collection direction to a specific piece.
When enquiring, include the collection name, intended setting and the details you need to check. Product dimensions, surface finishes and care instructions depend on the piece you select.
Keep the instructions that apply to the confirmed model with your project records. Ask about any details that need to be resolved before specifying, installing or caring for the piece.
Questions to clarify.
Furniture and finishes
Ask for the selected piece’s material details, assembly information and care instructions. Check which guidance applies to each surface, upholstery or removable component.
Outdoor placement
Describe the intended location and exposure. Confirm the conditions of use, care and storage guidance for the selected piece before deciding where to place it.
Lighting information
Request the model’s dimensions, light source and installation information. Share the mounting location and ask the project team to check the relevant electrical and site requirements.
Need details for a particular piece?
Refer to the collection in your message and tell us which product information would help with your project.